Return & Refund Policy

RETURNS & REFUND POLICY

How To Return An Item
Your item must be in its original unused condition to be returned unless there is a manufacturer defect. You must return the item within 15 days of your purchase.

1. Please email natureswinery@gmail.com to request a refund and we will assign you a tracking #.
2. Mail your returned item to:
NATURE’S WINERY Р# 94 Rizal St. Pob. East, Agno, Pangasinan 2408
3. Include in your package a signed letter stating the reason for your return and the original receipt.

Return Exceptions

Items cannot be returned if they are opened.

Merchandise that has been worn, used, or altered will not be accepted for return or exchange.

Restocking Fee

All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.